Exam provider
GASQ
ISTQB-recognised exam provider. GASQ delivers the exam; NSTQB coordinates registration locally.
Results, Appeals & Exam Dates
What happens after you register: who delivers the exam, when results arrive, how appeals work, and how to schedule a date.
Exam process at a glance
Results
Within 7 days
Provisional pass/fail on screen immediately after the exam; official result and certificate by email within 7 days.
Appeals
Within 14 days
Contact NSTQB first. GASQ administers the appeal and charges an €80 fee.
Scheduling
Weekends on request
NSTQB can usually arrange an exam on a weekend with at least one week's notice. Check the exam calendar for published dates.
Results timeline
Your provisional result is shown as soon as you finish the exam. GASQ then sends your official result and certificate by email.
Step 01
See your provisional result
Your pass/fail result is displayed on screen immediately after you finish the exam.
Step 02
Receive your official result
GASQ emails your official result and certificate within 7 days of the exam.
Step 03
If the email does not arrive
Check your spam folder first. If it is still missing, contact NSTQB at exam@nstqb.org.np
The certificate is issued by GASQ. Entry in the ISTQB SCR is a separate process.
Appeals
If you believe your exam result is wrong, you can appeal. Contact NSTQB first at exam@nstqb.org.np. GASQ publishes the appeal policy.
How to appeal
- 1
Contact NSTQB within 14 days of your examination result date.
- 2
Include your name, examination date, examination title and details of the appeal.
- 3
NSTQB will guide you through the next steps and forward your appeal to GASQ where required.
What to include
- Your name
- Examination date
- Examination title
- Details of the appeal
Key facts
- Deadline
- Within 14 days of the examination result date
- GASQ's published appeal window.
- Appeal fee
- €80
- Set by GASQ. NSTQB will advise on payment.
- Acknowledgement
- Within 2 working days
- GASQ acknowledges receipt of the appeal.
- Decision
- Up to 30 working days
- GASQ may uphold or reject the appeal. If rejected, reasons are provided by email.
- Independent review
- Up to 20 working days
- Final outcome within 30 working days of the review request.
Problems during an online exam
- 1
Contact the proctor through the exam chat immediately.
- 2
If it is still unresolved, contact NSTQB with your name, exam date and issue details.
- 3
NSTQB will coordinate with GASQ.
GASQ's published appeal policy is the authoritative version. Read the GASQ appeal process. See also the NSTQB Code of Conduct.
Exam dates
NSTQB can usually arrange a weekend exam with at least one week's notice. Contact us to confirm the date.
Published dates are listed in the exam calendar. If no date is listed, contact NSTQB to discuss your preferred weekend.
Questions?
Whether you are planning your exam, waiting for a result, or considering an appeal, NSTQB can help.
Last reviewed: 28 October 2026. Source: GASQ published policies.